mrg88 Privacy Policy — How We Handle Your Personal Data
When you use mrg88 — whether you're funding your account via Touch 'n Go eWallet, FPX, or Boost, browsing live tables, or reaching out to our support team — you share certain personal data with us. This page sets out exactly what we collect, why we collect it, how we keep it secure, and what choices you have over your own information. Availability of our services depends on local law and eligible regions.
Touch 'n Go eWallet account data handled securely
FPX and Boost transaction records kept private
Support queries treated with full confidentiality
Your data rights explained clearly
POLICY SCOPE DETAILS
What Personal Data We Collect and Why
mrg88 collects personal data only for purposes directly tied to running your account and delivering the service you signed up for. When you register, we collect the contact and identity details you enter in the account form — these let us verify access, process your wallet activity, and send account-related communications. When you make a deposit through Touch 'n Go eWallet, FPX, or Boost, the transaction reference is recorded against your account so both you and our support team can trace it if anything needs clarifying. We do not store full card numbers or full e-wallet credentials; those stay within the payment provider's own secure environment. We also collect session and device data — the type of device, browser version, and general connection region — so we can diagnose access issues and keep the platform running correctly across different setups. Log data covering page visits and account actions is retained for fraud detection and account security purposes. We do not sell, rent, or share your personal data with third parties for their own marketing. Where we engage third-party service providers — such as payment processors or identity verification partners — data is shared only to the extent needed to complete the service, and those providers are bound by confidentiality obligations. Use of our platform is subject to local law and eligible regions.
Touch 'n Go eWallet
Transaction references linked to your account wallet. Full e-wallet credentials remain within 's own secure system and are never stored on our side
FPX Online Banking
FPX transfer references are logged against your account for dispute resolution. Banking credentials go directly to your bank — we receive only the transaction outcome.
Boost Wallet
Boost payment records are retained for account reconciliation. As with other payment rails, wallet login details stay within Boost's environment.
Account & Device Data
Registration details, session logs, and device type are kept for account security and access verification — not for profiling or third-party advertising.
WHAT THIS COVERS
Where This Policy Applies and What It Covers
This privacy policy covers personal data processed directly by mrg88 in connection with account registration, wallet activity, and support interactions on this platform. It does not extend to third-party payment providers, external game studios, or external websites that may be linked from our pages — each of those operates under its own privacy terms. Understanding the boundary helps you know who to contact if a data question relates to a payment provider versus the platform itself.
Account Access
Personal data you enter during registration and login — including email address and account credentials — is covered fully by this policy. This includes records of account actions such as deposits, withdrawals, and support tickets.
Wallet Transactions
Transaction references for Touch 'n Go eWallet, FPX, and Boost deposits are in scope. The payment providers themselves hold their own data under their own policies; we only hold the outcome reference on our side.
Platform Content and Sessions
Session activity on the mrg88 site — pages visited, games launched, support chats initiated — is covered here. This data is used for security monitoring and to improve account experience.
Third-Party Services
External providers — payment gateways, game content studios, identity verification services — operate outside this policy's scope. Where we share data with them, we do so under contractual data-protection obligations, but their own privacy terms govern their processing.
YOUR PRIVACY RIGHTS
Actions You Can Take Over Your Own Data
You have practical choices over the personal data mrg88 holds for you. The most direct route is your account dashboard — once logged in, you can review the contact details and payment method references currently on file, and you can update your email address or contact number directly from the account settings page. If you spot an error in your recorded details, correcting it there is the fastest path. For data that is not editable through the dashboard — such as historic transaction records or identity verification documents — you can raise a request through our support channel and a member of the team will confirm what is held and what can be amended within the limits of our retention obligations. Retention periods vary by data type: account registration data is kept for as long as your account is active, while transaction records may be held longer where required for financial compliance. Where local law permits, you may also request that we restrict processing of certain data or ask about deletion of data no longer needed for your account. All such requests are handled through the support routes set out in the section below.
Review Your Records
Log in and open the account settings page to see the contact details, payment method references, and transaction history currently linked to your account.
Correct Account Details
Update your email address or contact number directly in account settings. For identity or payment document corrections, contact support with the specific detail to amend.
Raise a Data Question
Use our live chat or email support channel to ask what data we hold, request a restriction on specific processing, or enquire about deletion where your account and local law allow it.
Request Account Closure
If you want your account closed, contact support directly. We will confirm what data is retained post-closure and for how long, in line with our retention policy.
CONTACT OUR TEAM
How to Reach Us About This Policy
For any question about how we handle your personal data — whether that's a request to review what we hold, a correction to your account details, or a concern about data security — our support team is the right first contact. Use the channel that suits you; all routes connect to the same team.
Live Chat
The live chat icon in the bottom corner of the site connects you directly to our support team. For privacy and data questions, describe the specific record or request so we can locate the right details quickly.
Email Support
Send your data or privacy query to our support email address shown on the contact page. Include your registered email address and the nature of the request so we can respond to the correct account.
Account Dashboard
For changes you can make yourself — contact details, notification preferences, payment method management — your account dashboard after login is the fastest route, with no wait for a support response.
DATA HANDLING STANDARDS
How We Keep Your Data Secure and Accurate
Data security is an operational matter, not just a policy statement. The following four areas cover the main practices we apply to protect your account data and keep this policy current.
Cookies and Session Tracking
We use session cookies to keep you logged in and functional cookies to remember account preferences. Analytics cookies help us identify technical issues on the platform. You can manage cookie settings in your browser; note that disabling functional cookies may affect how the site behaves during your session.
Account Security Practices
Account access is protected by password authentication. We recommend using a unique password for your mrg88 account and not sharing it. If you notice any account access you did not initiate, contact support immediately and we will flag the account for review.
Data Retention
Active account data is held for as long as your account remains open. When an account is closed, certain records — particularly those tied to financial transactions — may be held for a further period where required by applicable law. We do not keep data longer than necessary for the purpose it was collected.
Policy Updates
This policy is reviewed when our data practices change. When we make a material update, we will notify you via the email address registered to your account before the change takes effect. The current version is always available at this page address.
PRIVACY QUESTIONS ANSWERED
Privacy Policy — Frequently Asked Questions
The questions below cover what visitors most commonly ask about how mrg88 handles personal data, what rights are available, and how to act on them.
What personal data does mrg88 collect when I open an account?
When you register, we collect the contact and identity details you enter in the account form — typically an email address and the details needed to verify your account. We also record device and session data for security purposes. We do not collect data beyond what is needed to run your account and process your activity on the platform.
Does mrg88 share my data with third parties?
We share data with third-party providers only where needed to deliver the service — for example, passing a transaction reference to a payment processor so your Touch 'n Go eWallet or FPX deposit can be completed. We do not sell or rent your personal data to third parties for their own marketing purposes.
How can I see what data mrg88 holds about me?
Log in and open your account dashboard — contact details, payment method references, and transaction history are visible there. For data that is not shown in the dashboard, contact our support team via live chat or email and request a summary of what is held on your account.
Can I correct or update my personal details?
Yes. Contact details like your email address and phone number can be updated directly in account settings after login. For records that cannot be edited in the dashboard — such as identity verification documents — contact support with the specific correction needed and the team will advise on the steps available.
How long does mrg88 keep my data after I close my account?
Active account data is held for as long as your account is open. After closure, certain records — particularly financial transaction data — may be retained for a further period where local law or financial compliance requires it. We will confirm the specific retention periods when you submit an account closure request through support.
Who do I contact if I have a concern about how my data is handled?
Reach out through the live chat on the site or email our support team using the address on the contact page. Include your registered email address and a clear description of the concern so we can locate the right account records and respond with the relevant information.
App / Sports